This is odd coming from an attorney, but if there’s anything I hate in my personal life is if someone is mad at me. And, sometimes, because it bothers me so much, I do things I shouldn’t do and I make the situation worse. I’ve been working on this “flaw” of mine and here are my personal tips for you to avoid my missteps (read – stupid behaviors):
1. Keep Pushing For Resolution
Sometimes I just can’t let go. I want an answer as to why the person is angry or something is not working. I want that explanation! The problem is, this almost always backfires on me (and visa versa). This makes the other person more angry than they were before.
2. Trying to Make it Better
This is when we (read “me”) go to far in trying to get the other person to stop being made. This comes from our (yes again, read “my”) insecurities of wanting to be liked. This comes off as insincere and also makes matters worse.
3. Beating Ourselves Up
I’ve got my own boxing gloves and do a pretty good job at this one. Why not just say we are sorry and then move on. Why keep beating ourselves up about the words and actions. It never helps. Sorry, learn from it and move on — end of story!
4. Getting Defensive
Never, ever, ever works. Never. It causes you to stop listening and them to get more angry and hurt.
What to Do?
There is nothing like a sincere apology. This is hard to do when we really don’t think we are wrong. But the truth is, when we dig deep, we can see our mistakes. They are just hard to admit.
Also, true compassion and understanding about someones frustration with us, will go a long way to resolving the situation. We don’t have to always agree with the reason someone is angry with us, but to them, their anger is valid.
This in no way means you should accept abusive anger – walk away from that. But, it does mean that there is some validity to frustration and anger and we can learn from stepping outside ourselves and exploring those reasons.
The truth is, it is hard to stay angry at a sincere and understanding person — so be that person today.
Have a great one!